This End-User License Agreement ("Agreement") is between you ("you" or "Licensee") and JK Creative LLC, a Washington state limited liability company ("JK Creative," "we," or "us"), and governs your use of the Answerhound desktop application ("Software").
By purchasing, downloading, installing, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not install or use the Software.
Geographic scope. The Software is currently offered for sale to customers in the United States and Canada only. We do not knowingly sell to or collect data from individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland. See Section 12.
JK Creative grants you a perpetual, non-exclusive, non-transferable, single-user license to install and use the Software on up to three (3) devices that you personally own or control. This license is personal to you. It may not be assigned, sublicensed, or transferred to any other person or entity without our prior written consent.
"Perpetual" means your right to use any version of the Software you have lawfully installed does not expire, subject to the termination provisions in Section 8.
Under this license, you may:
You may not:
We commit to providing free updates for a minimum of three (3) years from your date of purchase. We intend to support the Software beyond that minimum for the commercial lifetime of the product, but the three-year commitment is the floor, not a ceiling.
If we discontinue Answerhound: your installed version will continue to function on your local devices indefinitely. We will not push a forced deactivation, and we will not time-bomb any features in a version you have already installed. The license activation server may eventually go offline if the product is discontinued; in that case, we will issue a final build that does not require server contact, so your installed Software will not require re-activation once it has been activated.
Answerhound supports integrations with third-party AI services (such as OpenAI, Anthropic, and others). Any API keys you enter into the Software are stored locally on your machine in your operating system's secure keychain. We never receive, store, or transmit your API keys.
You are solely responsible for:
JK Creative has no liability for charges billed to you by third-party API providers. The Google PageSpeed Insights API is called directly from your machine to Google's servers; your requests are subject to Google's terms and privacy policy, not ours.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JK CREATIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, NOR DO WE WARRANT THAT THE RESULTS OBTAINED FROM USING THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
Nothing in this Agreement limits or excludes any warranty, right, or remedy that cannot be limited or excluded under applicable law. Some jurisdictions do not allow the exclusion of implied warranties, so parts of the above exclusion may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JK CREATIVE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (THE "LIABILITY CAP").
IN NO EVENT WILL JK CREATIVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR COST OF SUBSTITUTE GOODS OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Carve-outs. The Liability Cap and the exclusions above do not apply to: (a) liability for death or personal injury caused by our negligence; (b) liability for fraud or fraudulent misrepresentation; (c) liability for gross negligence or willful misconduct; or (d) any other liability that cannot be limited or excluded under applicable law.
The foregoing limitations apply to the extent permitted under applicable law. If you reside in a jurisdiction whose consumer-protection statutes impose a different allocation of liability, those mandatory rules prevail to the extent of any conflict.
This Agreement remains in effect until terminated. We may terminate your license if you materially breach this Agreement and fail to cure the breach within thirty (30) days of receiving written notice from us describing the breach.
Notice of revocation. Before a revocation takes effect, we will send notice to the email address associated with your license describing the reason for revocation and the effective date. The effective date will be at least seven (7) days after the notice is sent, except in cases of fraud, chargeback, or ongoing material breach where the revocation may take effect immediately.
Effect of termination:
This Agreement is governed by the laws of the State of Washington, USA, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution first. Before initiating any formal dispute process, you agree to contact us at hello@jkcreative.store and give us thirty (30) days to resolve the dispute informally.
Binding arbitration. If informal resolution fails, all disputes arising out of or relating to this Agreement will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (available at adr.org), except that either party may bring an individual claim in small claims court in the county where you reside or in King County, Washington. The arbitration will be seated in King County, Washington. The arbitrator will apply Washington substantive law. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.
Class action waiver. You and JK Creative each waive any right to participate in a class action, collective action, or representative proceeding. If a court of competent jurisdiction finds this waiver unenforceable as to a particular claim or remedy, that claim or remedy (and only that claim or remedy) will be severed from arbitration and proceed in court.
Opt-out. You may opt out of the arbitration requirement by sending written notice to hello@jkcreative.store with the subject line "Arbitration Opt-Out" within thirty (30) days of your date of purchase. Opting out does not affect any other provision of this Agreement.
The Software is subject to United States export control laws and regulations, including the Export Administration Regulations (EAR). You may not export, re-export, or transfer the Software to any country, person, entity, or end-use prohibited by U.S. law, including any destination subject to a comprehensive U.S. embargo or any party on a U.S. government restricted-party list (including the SDN List, the Entity List, and the Denied Persons List). You represent that you are not located in, under the control of, or a national or resident of any such country or on any such list.
Severability. If any provision of this Agreement is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will continue in full force.
Entire Agreement. This Agreement, together with the Privacy Policy, the Refund Policy, the purchase confirmation, and any policies incorporated by reference, constitutes the entire agreement between you and JK Creative regarding the Software and supersedes all prior representations, agreements, or understandings, written or oral.
Updates to this Agreement. We may update this Agreement from time to time. For non-material changes (typographical corrections, clarifications, contact-information updates), the revised Agreement takes effect when posted. For material changes (including changes to license scope, warranty, liability, governing law, or dispute resolution), we will (a) send notice to the email address on file at least thirty (30) days before the effective date, (b) display an in-app notice presenting the summary of the change at first launch after the effective date, and (c) make the current and prior versions of this Agreement available in the Software and at ahound.jkcreative.store/eula. If you do not agree to a material change, your exclusive remedy is to stop using the Software and request a refund under the Refund Policy if you are within the refund window, or to request that we cancel your license going forward (no prorated refund outside the refund window).
No Waiver. Our failure to enforce any provision of this Agreement does not waive our right to enforce it later.
Assignment. You may not assign this Agreement without our prior written consent. We may assign this Agreement to a successor in interest (for example, in connection with a merger, acquisition, or sale of assets) upon notice to you.
The Software is currently sold only to customers who are physically located in and billing to an address in the United States or Canada. We do not market, sell, or knowingly deliver the Software to residents of the European Economic Area, the United Kingdom, Switzerland, or any country subject to U.S. sanctions.
If you attempt to purchase or activate the Software from a restricted region, we may refuse the transaction or revoke the license and refund your payment.
When we expand to additional regions, we will update this Agreement and the Privacy Policy, appoint any required in-region representatives (for example, a representative under GDPR Article 27 for the EU, or a UK representative under the UK GDPR), and update our data-processing terms accordingly.
For questions about this Agreement or to report a breach, contact us at:
JK Creative LLC
hello@jkcreative.store